Privacy Policy

1. Information We Collect

When you use SATORI-KNIVES.COM, we may collect the following types of information:

Personal Information

• Name and surname
• Phone number
• Delivery address
• Email address
• Payment information (processed securely through third-party providers)

Automatically Collected Information

• IP address and browser type
• Pages visited and time spent on the Site
• Referring website addresses
• Device information

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To communicate with you about your order status
• To respond to your inquiries and provide customer support
• To send promotional offers and updates (with your consent)
• To improve our website and services
• To comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Delivery partners — to fulfil and ship your orders
• Payment processors — to securely handle transactions
• Analytics providers — to understand how users interact with our Site
• Legal authorities — when required by law

4. Cookies

Our Site uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of the Site may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

9. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us